SHIPPING, RETURNS & JEWELRY CARE
All jewelry is wood-burned and/or etched birch wood, stained with a water-based acrylic medium & iridescent wash and finished with a satin water-based varnish. These soft layers protect the wood as well as give it a "sugary coating" aesthetic. We like to think of it as the Crème brûlée of wooden jewelry. Because of the nature of the wood we recommend not to submerge our jewelry items in water.
All jewelry chains and findings are either Sterling Silver, 14k Gold Fill, or 14k Rose Gold Fill. Do not store in a moist environment, ie the bathroom. Wooden pendants can be gently cleansed with a cloth and sudsy water, if needed.
Shipping: Retail orders take 1-2 weeks. Wholesale orders can take up to 2 weeks.
Returns: Each of our jewelry items are hand-made and individually unique. Small details may vary with each design. That being said, we do not accept returns currently unless the item arrives damaged. We are happy to exchange your item(s). We ask you please send us an image of any damage to move forward. Its very important to us that you love your item. Please reach out with any additional questions.